Returns & Exchanges

At Jolly Merch Shop, we want you to love your new fashion finds, so we offer a 30-day window for returns and exchanges on all unworn items. Simply ensure your apparel is in its original condition with tags attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the unworn clothing back into its original packaging and include the packing slip to ensure fast processing.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the items, we will issue a refund to your original payment method within 5 to 7 business days.